PedigreeQuery Is Not Keeping Up to Date

General on-topic discussion.

Moderators: Roguelet, hpkingjr, WaveMaster

User avatar
Roguelet
Moderator
Posts: 2727
Joined: Thu Sep 16, 2004 10:14 am
Location: Indiana
Contact:

Postby Roguelet » Thu Jan 21, 2010 10:55 am

And yes, they are looking into it.... I PROMISE. :wink:
**************************************
Image
"Don't be a boorish buffoon" -Hokies Respect 'Jerk Alert'

User avatar
Roguelet
Moderator
Posts: 2727
Joined: Thu Sep 16, 2004 10:14 am
Location: Indiana
Contact:

Postby Roguelet » Sat Jan 23, 2010 6:55 am

The technical support staff found a corrupt file yesterday and repaired it; then they were able to add horses that they previously had been unable to add. Is this still causing a problem for anyone? Are there any other issues still going on?
**************************************

Image

"Don't be a boorish buffoon" -Hokies Respect 'Jerk Alert'

KBEquine
Grade III Winner
Posts: 1024
Joined: Sun Apr 02, 2006 12:12 pm

Postby KBEquine » Wed Jan 27, 2010 5:41 pm

Did someone change the way the hypo-matings display?

I just put in a hypomating (Mountain Top (by Trapp Mountain) x Jiggsie (by Stephen Got Even) & it automatically displays all the information & picture - you can't see a 5 generation pedigree for all the extra information (that I like, but not like this!)

User avatar
Roguelet
Moderator
Posts: 2727
Joined: Thu Sep 16, 2004 10:14 am
Location: Indiana
Contact:

Postby Roguelet » Thu Jan 28, 2010 5:37 am

I have no idea, but I have passed it along to the techies.
**************************************

Image

"Don't be a boorish buffoon" -Hokies Respect 'Jerk Alert'

User avatar
Roguelet
Moderator
Posts: 2727
Joined: Thu Sep 16, 2004 10:14 am
Location: Indiana
Contact:

Postby Roguelet » Thu Jan 28, 2010 11:56 am

The hypo-mating thing should be fixed now... let me know if there are still problems. Thanks, Technical Support! :)
**************************************

Image

"Don't be a boorish buffoon" -Hokies Respect 'Jerk Alert'

JDufort
Suckling
Posts: 23
Joined: Tue Jan 16, 2007 8:25 am
Location: Georgia
Contact:

x factor

Postby JDufort » Sat Jan 30, 2010 7:32 pm

The problem is with any horse I've tried......You can pass along "diamondham" as an example if you'd like, Heck, even try Secretariat, it defults to the main page. I did however try a "generic" name, like Diamond, and if multiple choices come up and you click on one, the x-factor is working.

i do know that in the past, Diamondham showed the x-factor lines......

Thanks!

Johanna

User avatar
Roguelet
Moderator
Posts: 2727
Joined: Thu Sep 16, 2004 10:14 am
Location: Indiana
Contact:

Re: x factor

Postby Roguelet » Sun Jan 31, 2010 7:20 am

JDufort wrote:The problem is with any horse I've tried......You can pass along "diamondham" as an example if you'd like, Heck, even try Secretariat, it defults to the main page. I did however try a "generic" name, like Diamond, and if multiple choices come up and you click on one, the x-factor is working.

i do know that in the past, Diamondham showed the x-factor lines......

Thanks!

Johanna


Ah-HA! OK, got it... so it works if you have to pick the name from a list, but not if it's a single-entry name. I have passed that along, hopefully they'll get it rectified soon. Thank you for the examples! :)

Pan Z: I just noticed you had already explained this... how I missed it, I have no idea! :oops:
**************************************

Image

"Don't be a boorish buffoon" -Hokies Respect 'Jerk Alert'

User avatar
Pan Zareta
Breeder's Cup Winner
Posts: 2074
Joined: Wed Dec 22, 2004 10:55 am
Location: west TX boonies

Re: x factor

Postby Pan Zareta » Sun Jan 31, 2010 6:21 pm

Roguelet wrote:
JDufort wrote:The problem is with any horse I've tried......You can pass along "diamondham" as an example if you'd like, Heck, even try Secretariat, it defults to the main page. I did however try a "generic" name, like Diamond, and if multiple choices come up and you click on one, the x-factor is working.

i do know that in the past, Diamondham showed the x-factor lines......

Thanks!

Johanna


Ah-HA! OK, got it... so it works if you have to pick the name from a list, but not if it's a single-entry name. I have passed that along, hopefully they'll get it rectified soon. Thank you for the examples! :)

Pan Z: I just noticed you had already explained this... how I missed it, I have no idea! :oops:


It's got to be browser or settings related. Lucy said it works fine for her & I've since tried it on another computer running a more recent version of IE & it worked fine.

User avatar
Roguelet
Moderator
Posts: 2727
Joined: Thu Sep 16, 2004 10:14 am
Location: Indiana
Contact:

Re: x factor

Postby Roguelet » Mon Feb 01, 2010 6:12 am

Pan Zareta wrote:It's got to be browser or settings related. Lucy said it works fine for her & I've since tried it on another computer running a more recent version of IE & it worked fine.


Odd... I'm running Google Chrome and it's messed up for me. Maybe I should switch back to IE. :lol:
**************************************

Image

"Don't be a boorish buffoon" -Hokies Respect 'Jerk Alert'

JDufort
Suckling
Posts: 23
Joined: Tue Jan 16, 2007 8:25 am
Location: Georgia
Contact:

Postby JDufort » Mon Feb 01, 2010 5:19 pm

We are using windows 7, and IE....not luck on the last 3 computers....have tried all kinds off settings on the browser

User avatar
Lucy
Moderator
Posts: 2158
Joined: Thu Sep 16, 2004 5:44 pm
Location: Watertown, MA

Postby Lucy » Mon Feb 01, 2010 8:22 pm

I'm using Vista and IE v.8, if that helps.

KonaNative
Weanling
Posts: 28
Joined: Fri Jun 09, 2006 2:28 pm

Postby KonaNative » Wed Feb 03, 2010 10:06 am

TRISTENS MAMBO... he in not in the data base and i have tried to add him but every attempt has failed.
Sire Arch...Dam... Mambo Chatte
TIA

sarahsull21
Weanling
Posts: 41
Joined: Sun Sep 17, 2006 3:08 pm
Location: St. Louis, MO

Postby sarahsull21 » Fri Feb 05, 2010 8:14 am

Can't add many horses - says file doesn't exist
"And he's all that."

sarahsull21
Weanling
Posts: 41
Joined: Sun Sep 17, 2006 3:08 pm
Location: St. Louis, MO

Postby sarahsull21 » Fri Feb 05, 2010 8:48 am

here are 3 examples:

Skeeter's Jo Elle, F 2007 by Luftikus ex Skeeter's Inkling
Even Classier, F 2007 by Even the Score ex Holy Class
Sea Trail, C 2007 by Family Calling ex Sum Secret
"And he's all that."

User avatar
Roguelet
Moderator
Posts: 2727
Joined: Thu Sep 16, 2004 10:14 am
Location: Indiana
Contact:

Postby Roguelet » Fri Feb 05, 2010 8:58 am

Anyone who is having problems with the X-factor feature, please see this thread in the technical forum and post your system details there:

http://www.pedigreequery.com/forum/viewtopic.php?t=27322


THANKS!
**************************************

Image

"Don't be a boorish buffoon" -Hokies Respect 'Jerk Alert'