Posted: Tue Sep 15, 2009 5:52 am
I don't necessarily mean prices when I talk of bringing this sale up to par with others, although that would be nice. I'm talking more of quality vs quantity, and an office that is up to date on things. Did you know that the computer program in the national office is from 1999?
It is just little things that would make such a big difference to the perception of the CTHS sale. When the CTHS sent us a proof of the sales page for the catalogue, it wasn't even up to date. I had to buy one from equineline, and forward it to the office. What are we paying an entry fee for? And then, even though we gave the sales company the updates from since the catalogue was printed, they didn't even pass those along.
Why should we be responsible for these things when we are paying someone else to do it. You are further ahead to consign yourself, but then they will stick you in the back corner of the last barn.
The sale needs to get some class. It's my understanding that there was even one sales company whose head was going around badmouthing other consignors' horses so badly that the others finally took it to the CTHS to complain.
I realize that there is a lot of background politics that I am not privy to, but my experience as a first time consignor was not pleasant.
It is just little things that would make such a big difference to the perception of the CTHS sale. When the CTHS sent us a proof of the sales page for the catalogue, it wasn't even up to date. I had to buy one from equineline, and forward it to the office. What are we paying an entry fee for? And then, even though we gave the sales company the updates from since the catalogue was printed, they didn't even pass those along.
Why should we be responsible for these things when we are paying someone else to do it. You are further ahead to consign yourself, but then they will stick you in the back corner of the last barn.
The sale needs to get some class. It's my understanding that there was even one sales company whose head was going around badmouthing other consignors' horses so badly that the others finally took it to the CTHS to complain.
I realize that there is a lot of background politics that I am not privy to, but my experience as a first time consignor was not pleasant.